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Frequently Asked Questions

SHIPPING - 

We ship anywhere across Canada for $15.00 flat 

To the US for $25.00 flat.

Delivery in the city of Toronto is $10.00 and will be hand-delivered. This is limited to the area of:

- South of highway 401

- East of highway 427 (no further west than Etobicoke)

- West of McCowan Rd in Scarborough

 

 

CAN I CUSTOMIZE MY GIFT?

Yes - you can customize ANY of our gift options. Please send us an email with your request & budget and we will help you create a unique and memorable gift.    email: hello@presentdaygifts.ca

 

CAN I ADD A PERSONAL NOTE?

Yes - every gift comes with a handwritten, personal note to your recipient. When you check out, include your message in the box that says "Add a Note to Recipient". If you place your order and miss adding the note, just send us an email with your note request and we'll add it!

 

WHEN WILL MY ORDER BE READY?

'Local Delivery' will be delivered 24-48hrs after purchase. Shipped items will arrive 5-7 days from date of purchase.

 

CAN I DO A RUSH/SAME-DAY ORDER?

Our boxes and baskets are assembled with time and care, a process not conducive to same day orders. We will do everything we can to try and accommodate your request. Contact us if you are in a rush!

 

CAN I PICK UP MY PACKAGE?

Yes - only in Toronto. Please select "PICKUP from Toronto studio" as the shipping method when you checkout. We will contact you via email to arrange a pick up time from our studio in the Queen West/Trinity Bellwoods area in Toronto. Address: 198 Walnut Ave., Unit #8, Toronto, ON, M6J 2N6 - By Appointment only!

 

HOW WILL MY BOX/BASKET LOOK WHEN IT IS DELIVERED?

We offer two methods of delivery:

-Personal Delivery in the city of Toronto. We will deliver your box/basket in pristine condition in a craft gift bag with tissue and ribbon. Preferred method for Toronto client gifts. Guaranteed delivery within 24-48 hours. Call for rush.

-Shipped through Canada Post in a standard shipping box. We will package our signature black box or bushel basket within the shipping box. Across Canada & US.

 

SHIPPING ALCOHOL?

We offer local delivery of our beer, wine and spirit boxes within the City of Toronto. Our liquor license does not permit us to send liquor through Canada Post or other carriers. Please select "$10.00 Local Delivery" or "PICKUP from Toronto studio" to pick up.